PaySprint opens PIX, a conversational AI agent, on its SprintPGx multi gateway routing layer

New Delhi fintech PaySprint has made PIX, its conversational AI agent, available to enterprise merchants on SprintPGx, the company's multi gateway payment orchestration platform. Express Computer reported the rollout on 6 November 2026. PaySprint's product pages describe PIX as an in platform AI assistant that recommends gateways, builds routing rules from natural language, and reads payment error codes.

SprintPGx sits between a merchant checkout and several connected gateways, including Razorpay, PayU, Cashfree, PhonePe and Paytm. Express Computer and the company say routing decisions can complete in under 80 milliseconds, with automatic switching when a gateway fails. Merchants can ask PIX to send high value credit card traffic to the gateway with the best live success rate, or shift volume to a lower cost gateway after a set hour, without waiting on engineering tickets.

The platform supports priority based, load balanced and AI powered advanced routing, plus a unified dashboard for monitoring, settlements, refunds and reconciliation. PaySprint claims SprintPGx can handle more than 35,000 transactions per second and cites ISO 27001, SOC 2 Type II and PCI DSS certifications in its November announcement coverage. For the festive and year end sales window, the company is waiving the SprintPGx platform fee for new enterprise merchants.

Founder and CEO S. Anand, named on PaySprint's about page and in the company announcement coverage, framed PIX as turning operator intent into the interface during peak sale stress. The product is orchestration software, not a replacement for the underlying gateways. Independent Express Computer coverage plus PaySprint's own SprintPGx pages confirm what shipped: plain language control over multi gateway routing for enterprises that already run several payment providers.