--- title: "Freshworks: Funding and News, SaaS Startup | bharat.digital" description: "Freshworks: funding rounds, write-ups and news, each linked to its source. AI-powered IT service management; adding automated outage root-cause analysis." url: "https://bharat.digital/startups/p/freshworks/index.md" canonical: "https://bharat.digital/startups/p/freshworks/" updated: "2026-11-02T10:30:17+05:30" language: "en-IN" site: "bharat.digital" --- [SaaS](https://bharat.digital/startups/c/saas/) # Freshworks AI-powered IT service management; adding automated outage root-cause analysis Follow this startup: [RSS feed](https://bharat.digital/startups/p/freshworks/feed.xml). Everything below links to its source. ## Our write-ups Startup Startups & Fintech ### [Freshworks buys Robusta to add an AI incident investigator to Freshservice](https://bharat.digital/originals/freshworks-acquires-robusta-ai-incident-investigation/) The Nasdaq-listed SaaS company is folding the Israeli startup's root-cause engine into its IT service management platform. Terms were not disclosed. 30 October 2026 ยท 1 min read ## Timeline 1. 30 Oct 2026 Write-up [Freshworks buys Robusta to add an AI incident investigator to Freshservice](https://bharat.digital/originals/freshworks-acquires-robusta-ai-incident-investigation/) bharat.digital 2. 29 Oct 2026 News [Freshworks Acquires AI Startup Robusta To Strengthen IT Operations Platform](https://bharat.digital/s/b06faa06a0bd) (original: https://inc42.com/buzz/freshworks-acquires-ai-startup-robusta-to-strengthen-it-operations-platform/) Inc42